
Account Manager
Esther Kung'a
Esther is the kind of Account Manager who remembers the tiny details: the campaign nuance you mentioned once on a call, the client preference buried in an email thread, the deadline everyone else almost forgot. At Kooni, she sits at the heartbeat of client relationships, translating business goals into clear, executable marketing actions while keeping projects moving with quiet precision and a touch of personality.
In her day-to-day role, Esther coordinates client communication, aligns internal teams around delivery priorities, tracks campaign progress, and keeps quality standards sharp across accounts. She’s known for balancing structure with warmth — equally comfortable discussing performance metrics or jumping in to solve last-minute client needs before they become problems.
She thrives in fast-moving environments where organisation, people skills, and commercial awareness intersect, helping clients feel supported while ensuring the agency delivers measurable value.
Outside of work, Esther brings the same energy into her personal interests. She enjoys creative or social hobbies such as exploring cafés, curating music playlists, travel, and lifestyle content creation.
Her approach is simple: build strong relationships, communicate clearly, and make sure good work never gets stuck in unnecessary complexity.
Experience: 7+ Years
Email:esther@kooni.co.ke
Key Strengths:Relationship Building, Project Management, Commercial Awareness

